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COVID-19 Update on Operations

Clear Creek C.S.D. Ongoing Operations and Response to the Coronavirus.

Water systems are identified as one of 16 critical infrastructure sectors vital to the United States. To ensure high-quality tap water, Clear Creek C.S.D. disinfects the water before it enters our system - this water treatment process removes and kills viruses, including Coronaviruses such as COVID-19, as well as other pathogens. In addition, Clear Creek C.S.D. conducts hundreds of routine water quality tests annually; these analyses are performed by highly-skilled staff both on-site and in State-certified laboratories.

Clear Creek C.S.D. Acts to Protect Public Health Amid COVID-19

As an essential public service provider, Clear Creek C.S.D. has implemented operational continuity plans in response to the COVID-19 situation to protect the health and well-being of its customers, employees, and the community, by taking the following actions until further notice:

  • Closing our Customer Service lobby to all non-essential visitors and vendors and strongly encouraging the public to interact with us online, or by phone or email. Payments can be made by calling 530-357-2121, online at https://www.clearcreekcsd.org/bill-payment
  • or by dropping at the drop box, near the flagpole. Our business hours continue to be Mondays-Fridays from 8:00 a.m. to 5:00 p.m. until further notice.
  • We will be using teleconference technology to conduct all Board meetings, with our next meeting taking place in April. The public is welcome to participate from their own location by following the teleconferencing notification and instructions that will be provided later.; and,
  • While the Clear Creek C.S.D. is a very small organization with 11 employees, all which play a vital role, we are continuing to facilitate “social distancing” to protect our workforce and the general public.

During these challenging and unprecedented times, the Clear Creek C.S.D. remains resilient as we do our part to reduce the spread of COVID-19. With the fluid and rapidly evolving situation, we continue to monitor developments and will adjust as needed to ensure the health and safety of our customers, employees, and the community.