PLEASE CONSERVE YOUR WATER RESOURCES. CALIFORNIA IS IN ANOTHER DROUGHT
Mission Statement
Clear Creek Community Services District's commitment to our customers is the dependable delivery of high quality water, while maintaining superior customer service at an affordable price. We pride ourselves on our fiscal responsibility and good stewardship of the water supply. We, too, are proud, active members of the Greater Happy Valley Community.
The regular meeting of the Board of Clear Creek Community Services District will begin at 6:00 p.m. on the third Wednesday of every month.
Ordinance 2022-04 was adopted on July 27th, 2022
Online Bill Pay Update
December 23, 2021
Our software company has changed the online bill pay feature. All customers will have to create a login and password now instead of their book, account and pin number.
How to Register for account
- Go to Clearcreekcsd.org
- Click "Bill Payment"
- Click "Register here"
- Enter Book #
- Enter Account #
- Enter Service Address as appears on bill (All Caps)
- Enter Email on file with CCCSD
- If you do not have an email on file with CCCSD call the office for them to add
- This may take up to 24hrs to update in our system
We are sorry for the inconvenience
~METER READING DATES ~ 2021/2022 Water Year~
A large chunk of meter readings are being done by hand due to inadequate/outdated, meter reading equipment. You can contact the office to get your meter reading but please give the staff a few days after the meter reading dates to get all reads downloaded and input into the software. You can also read your meter yourself in order to keep track of your usage. If you don’t know how, contact the office and the staff will gladly explain or go onto the website under the Customer Service tab there is meter reading instructions and pictures.
WE CAN DO THIS HAPPY VALLEY!!!
April 13-15
May 18-20
June 14-16
July 13-15
August 16-18
September 13-15
CALIFORNIA DROUGHT
NEW WATER ALLOCATION RESTRICTIONS-UPDATE:July 27th 2022
Due to the community's conservation efforts, the Board of Directors approved to increase the water allotment to 40 unitsHCF or 75% of your 2019 monthly usage (whichever is higher) per month. Please keep in mind that this will go into effect this billing cycle (7/13/2022-8/16/2022) Also, penalties eill still be in place.
NEW WATER ALLOCATION RESTRICTIONS-UPDATE:MARCH 2022
The USBR recently announced NEW allocations for public health and safety only. This means the District will recieve ZERO AF for Ag and M+I (Domestic) use because of the access to non CVP water(Wells). The District has excuted a water transfer agreement with the McConnell Foundation for 1100AF of surface water. This transfer combined with the wells will allow customers to be alloted 29HCF OR 60% of their monthly 2019 usage, whichever is greater. Ordinance 2022-01 was recently passed by the Directors and will take the place of the Ordinance 2021-04. Please review the NEW ordinance, as some items have changed. Feel free to contact the District Office if you have any questions. 530-357-2121
The Drought Ordinance can be viewed here.
~YOU MUST CUT BACK ON YOUR WATER USE~
PLEASE ELIMINATE ALL OUTDOOR WATER USE
Total allowable use for the CCCSD customer base: 60% of 2019 monthly usage
The allocation will not improve for this water year. We will keep you posted as information becomes available to us.
ACCOUNT INQUIRY FEATURE:
The account inquiry feature is new to Clear Creek C.S.D. customers and is provided free of charge. To access this new feature, click here to go to the login screen.
- You will need your book number (located on your bill or contact the office).
- You will need your account number (located on your bill or contact the office)
- You will need your pin number. If we have your phone number on file we have used the last four digits of your phone number. Customers without a phone number will need to contact the office for their assigned number.
- Once logged in you have the option of viewing your current bill and printing it if needed. You may also view your past usage history and view a bar chart of last years use Vs. this years use.
- You will also have the OPTION of paying your bill using this on-line service. What is NOT provided free of charge is the bill pay service. Our financial institution will charge $3.95 per transaction for this service.
CCCSD Board Meetings are typically held the third Wednesday of each month.
Conservation Tips
There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...
For the latest information on the COVID-19 in Shatsa County follow this link to ShastaReady.org for daily updates.
Clear Creek C.S.D. Ongoing Operations and Response to the Coronavirus.
Water systems are identified as one of 16 critical infrastructure sectors vital to the United States. To ensure high-quality tap water, Clear Creek C.S.D. disinfects the water before it enters our system - this water treatment process removes and kills viruses, including Coronaviruses such as COVID-19, as well as other pathogens. In addition, Clear Creek C.S.D. conducts hundreds of routine water quality tests annually; these analyses are performed by highly-skilled staff both on-site and in State-certified laboratories.
