Mission Statement
Clear Creek Community Services District's commitment to our customers is the dependable delivery of high quality water, while maintaining superior customer service at an affordable price. We pride ourselves on our fiscal responsibility and good stewardship of the water supply. We, too, are proud, active members of the Greater Happy Valley Community.
ACCOUNT INQUIRY FEATURE:
The account inquiry feature is new to Clear Creek C.S.D. customers and is provided free of charge. To access this new feature, click here to go to the login screen.
- You will need your book number (located on your bill or contact the office).
- You will need your account number (located on your bill or contact the office)
- You will need your pin number. If we have your phone number on file we have used the last four digits of your phone number. Customers without a phone number will need to contact the office for their assigned number.
- Once logged in you have the option of viewing your current bill and printing it if needed. You may also view your past usage history and view a bar chart of last years use Vs. this years use.
- You will also have the OPTION of paying your bill using this on-line service. What is NOT provided free of charge is the bill pay service. Our financial institution will charge $3.95 per transaction for this service.
Bill Payment
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...
To log-in to the new on-line account inquiry/bill pay click here.
CLEAR CREEK CSD OFFICE HOURS
Beginning May 6, 2019 the CCCSD office will be closed for one hour between 12:00 noon to 1:00 P.M. Monday thru Friday. If you need to drop off a payment during this time period you may use the drop box out front near the mail box.
CCCSD SEEKING GRANT FUNDING FOR EQUIPMENT REPLACEMENT
The Clear Creek Community Services District is currently seeking grant funding to replace the dump truck and equipment trailer. The dump truck is a 1994 model and must be replaced with a 2010 or newer model due to California Air Resources Board emission requirements by no later than January 2020. The equipment trailer is a 1997 model and would need extensive modifications to be compatible with a newer model dump truck and to safely transport the District’s equipment.
CCCSD IS SEEKING GRANT FUNDING FOR RATE STUDY
The CCCSD staff is currently seeking grant funding to pay for an in-depth rate study/analysis to determine the actual costs of running the District today and project into the future. It is hoped this analysis will be completed by Mr. John Van Den Berg, Rural Development Specialist III. He is able to provide rural communities with technical assistance in the areas of financial management and board training. He specializes in rate studies for small utilities as well as implementing rates through the Prop 218 process. He has more than 25 years experience in the utility industry either as a contractor, a general manager, a board member or an operator.He has an MBA in finance and is a Project Management Professional (PMP).
With his assistance we have applied to the State seeking Prop One funds to pay for his services through a grant.
Conservation Tips
There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...
Visit the Clear Creek Weather Station for local weather information.
WATER RATES - PROPOSITION 218 HEARING:
The CCCSD held a special meeting on June 19, 2019, to discuss and adopt an ordinance to adjust the rates according to Prop 218. After extended discussion and many customer comments and questions the Board of Directors made a motion to suspend the proposed action, have the rate study completed by an independent Certified Public Accountant and bring the proposal back to the Board after another 45 day notification period to the customers is completed.
At the July BOD meeting the District Board of Directors adopted Ordinance 2019-04, the rate indexing utilizing the Construction Cost Index and which is allowable under Ordinance 2006-01 with the language contained within that document. The CCI from May to May was 2.3% therefore the rate indexing has been adjusted to reflect the 2.3% increase to the customers. A copy of the rate index schedule is being made available at the District office for public review. This rate change will take effect with the August water use and appear on your September billing.
In addition the BOD included the payback to the State of California for the grant/loan that amount to 0.38¢ per month for the next 30 years.
METER PROFILING SERVICE:
The District has the ability to query a customers meter if you are in Route 10. This will allow us to pull your watering history for your personal use. This free service provides you with a pre-determined period of time graph showing what times you used your water and how much was used during that time period. This is also an indicator of a water leak if there are not any time periods of no water use.
